Why can't Bell be more like Vonage?

[green_souljah]

I have been with Vonage now for almost a year. The plan was $22.99 a month for 500 minutes anytime, anywhere in Canada (and the USA I think as well) which includes all the nifty features that Bell rapes people for, caller ID, voicemail etc etc.


I just went over my billing history from day one on the website, and it has been $22.99 every month. No hidden fees. No "service charges". No surprises. Just what I was told.

Everything is available on the website, incoming calls, outgoing calls, duration of call, new voice mail messages etc etc.

I have moved twice since then and both times it was a simple as plugging the phone back into the router (once I had my cable internet back of course).

After going through the hell I went through with Bell in the spring, and watching the bullshit that Bell Mobility puts people through, it really is nice to have an alternative that requires no maintainence whatsoever aside from resetting the router every few days.

Now of course, it has its bugs, sometimes people can't hear me and I have to call back, a bizarre digital echo on the odd call, but even with these quirks I will never ever dream of going back to that incompetent organization known as BCE.

 

[el presidente Highsteppa]

Once Bell can figure out how to fuck it up, they will.

 

[Balzz]

Bell landline rates are regulated by the CRTC. CRTC won't allow Bell to reduce their rates.

 

[alcid]

Originally posted by green_souljah
I have been with Vonage now for almost a year. The plan was $22.99 a month for 500 minutes anytime, anywhere in Canada (and the USA I think as well) which includes all the nifty features that Bell rapes people for, caller ID, voicemail etc etc.


I just went over my billing history from day one on the website, and it has been $22.99 every month. No hidden fees. No "service charges". No surprises. Just what I was told.

Everything is available on the website, incoming calls, outgoing calls, duration of call, new voice mail messages etc etc.

I have moved twice since then and both times it was a simple as plugging the phone back into the router (once I had my cable internet back of course).

After going through the hell I went through with Bell in the spring, and watching the bullshit that Bell Mobility puts people through, it really is nice to have an alternative that requires no maintainence whatsoever aside from resetting the router every few days.

Now of course, it has its bugs, sometimes people can't hear me and I have to call back, a bizarre digital echo on the odd call, but even with these quirks I will never ever dream of going back to that incompetent organization known as BCE.

I'm in the same boat with Primus. I will never again pay any bills to Bell Canada.

Question about Vonage. Can you listen to your voice mails on-line through your web portal? Primus has this feature, but the ActiveX control that's supposed to play the VML file doesn't fucking work. Not a huge deal, but it's a pain in the ass!