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Sympatico HSE to cap monthly downloads to 5GB

Swamper

TRIBE Member
Tracking of bandwidth activity will begin in June 2002.

Included in your access charges is 5 GB of upload and 5 GB of download, usage beyond this is subject to an additional charge on your Sympatico statement, starting with your July billing statement.

Members who use more than 5 GB per month will need to pay for their additional usage.

For every GB used over your available 5 GB upload and 5 GB download, an additional charge of $7.95 will be applied. Bandwidth charges will be pro-rated down in 100-megabyte increments, that way, you are only charged for the bandwidth that you use.


^^ The above was on their page but it was pulled within a few hours, here's an article on it:


Sympatico bit cap FAQ fuels speculation

By JACK KAPICA
Globe and Mail Update


Speculation that high-speed Internet service provider Sympatico is contemplating changes to its service plan heated up again Wednesday as it briefly posted a document describing limits on how much its customers can upload and download.

The limit or "bit cap" described in the posting said Sympatico's high-speed users would be allowed 5 gigabytes upload and 5 gigabytes download per month. So far, the company has enforced no such limits.

The document, posted as a "frequently asked questions" or FAQ information page for users, was taken down within hours of its discovery. A copy of the page was obtained by Globetechnology.com.

Sympatico denied there is a bit cap in place, but confirmed that a page describing bit caps had been posted "inadvertently" early in the day.

Bit caps remain one of a series of possible changes Sympatico will make in the way it services its high-speed customers, spokesman Andrew Cole said.

The new services will be announced in "a few weeks," he added.

Also mentioned in the document was a "bandwidth activity tracker," a metering system that would allow users to monitor how much traffic their surfing has generated.

The document stated explicitly that Sympatico does not object to subscribers using peer-to-peer file-sharing programs, such as Morpheus, Kazaa or AudioGalaxy, as long as they do not leave them running continuously.

Anyone leaving such a program running is offering the contents of shared folders to anyone else around the world. The volume of traffic generated by this activity would count toward a user's total for the month.

The FAQ states that "there is no limit to the amount of data you can upload and download," but adds that anyone exceeding the bit caps will have to pay extra. No rates are mentioned in the document.

---

More details including a full FAQ that was on the Sympatico page before they pulled it is here

haha..$8 per gig over.. Hmm.. it becomes a lot cheaper having a dialup account, you can download more in a month.
 
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nleye10d1

TRIBE Member
I'm glad I don't use Sympatico, I would be spending 200 dollars a day easily with this crappy service. Remember, there are other DSL providers out there.
 

acheron

TRIBE Member
If they did that they'd have to remove the cap on upload speed - it would take much, much longer to achieve a 5 gig upload count than it would to download the same.

Currently I download between 12-17 gigs a month. And I already pay for that from my newsgroup service!

Hopefully Bell was testing the waters with this to see what people think.
 
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PosTMOd

Well-Known TRIBEr
At the highest rate possible, a 56k modem run continuously would download 22 gig/month.

Sympatico highspeed modem: 390 gig/month.
 
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MBoy

TRIBE Member
5 gigs up/down per month is peanuts.

If they do this they will lose in a huge way. I would even consider.... *gasp*.... cable!

-D
 

PosTMOd

Well-Known TRIBEr
Originally posted by zoo
look is still around

http://www.look.ca/new_flash.asp

just down-sized

Excellent news!

I had Look TV, and it was fucking great... choose your channels baby... unfortunately, when I moved, they were in the process of going bye-bye...

It really is a great service... too bad about their shitty marketing department ;)
 

vinder

TRIBE Member
Originally posted by MBoy
5 gigs up/down per month is peanuts.

If they do this they will lose in a huge way. I would even consider.... *gasp*.... cable!

-D

rogers is limiting your speed instead. one option is fast as fast can be, a lot more than you pay now. for 45/month (5 more than currently) you are limited to a "max" speed of 3megabits/sec download speed, and the third "lite" option is limited to 128kilobits/second for 24.95.

In other words, it doesn't matter who you're with, the free ride is over. bell and rogers are now gonna start charging rates same as the US high speed providers. but they better get there act together quickly, cause if they're charging me more for less service, they better not have as many technical problems as they do now.
 
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atomic

TRIBE Member
sounds like bell is finding more ways to squeeze cash outta us.

I like sympatico hse, but I'd yank it in a minute and go with rogers if they make this policy happen.

:mad:
 

Karim

TRIBE Member
I never got decent speeds on Sympatico HSE. The most I usually got off Kazaa, Morpheus, AG, DC, and Peer to Peer file transfers, was 15 kb/s. Shouldn't it have a max speed of 150 kb/s? The most I have EVERY gotten was 100 kb's, but that is VERY rare.

Someone please tell me the best value for high speed internet in terms of price and speed in southern ontario.

:( <--- Slow internet blows the big one
Karim
 

Plato

TRIBE Member
^^^
^^^i agree

the first night i had hse dsl it went like 100kb/s

now im lucky if it reaches 20kb/s
the average being 8-15kb/s

but i think this just may be a fault of peer 2 perr programs, with users setting upload speeds at low rates

p[l]a+0
 

dlerium88

TRIBE Member
i know in my house in london we had a d/l rate of about 100 gigs per month...i think it was.

I don't know what we're going to do next year..but we have cogeco in Oakville..so til September Im not worrying
 
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deep

TRIBE Member
Originally posted by PosTMOd


It really is a great service... too bad about their shitty marketing department ;)

Not as bad as their shit executive and financial management

Hey enlightened1, is look still going to offer their broadband service? their ultra high speed service would have fucking r4wk3d if the concept of budgeting had been explained to them before the marketing went to press
 

deep

TRIBE Member
Originally posted by vinder


rogers is limiting your speed instead. one option is fast as fast can be, a lot more than you pay now. for 45/month (5 more than currently) you are limited to a "max" speed of 3megabits/sec download speed, and the third "lite" option is limited to 128kilobits/second for 24.95.

vinder, out of curiosity where are you getting these figures from? i wasn't aware that the details of the higher speed service would be available until atleast sometime around end of summer 2002. 384 KB/s is still a nice step up from the present bandwidth restrictions.
 

Jazz

TRIBE Member
I was talking to a look sales rep a couple of weeks ago, so take this for what it's worth... he told me that look will be offering high speed internet to residential customers again within a month or two...
 
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