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Rogers messing with things?

juice

TRIBE Member
Anyone else here use XP and the remote desktop stuff? My home machine is running fine IP pingable etc etc ... but I can't connect to it. Some others have mentioned that Rogers has been doing some screwy stuff lately. Would they be blocking certain ports or anything?
 

stir-fry

TRIBE Member
things have been fucked up since rogers took over the whole network.
their DNS servers are so slow that it takes almost a minute at certain times just to look up the ip for a domain.

i've also heard of IP collisions happening lately, where the DHCP is giving out leases on the same ip's and it's fucking people up.

can i answer your question? NO.
 

juice

TRIBE Member
The only thing that hasn't changed is my IP I've had the same one for 3 years now and I don't pay for a static one ... boo rogers you suck I want to be able to get to my home box from work
 
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juice

TRIBE Member
Well using PCA under XP was supposed to screw up the fast users stuff ... no? I'm going to install it anyway I guess. What version of it are you using for XP?
 

futronic

TRIBE Member
pcA version 10 works under XP. It kind of messes up the login process if you are prompted to log into your machine on boot. But other than that, it's great, and much faster than an MS shit.

-- Jay aka Fut
 

Balzz

TRIBE Member
juice, are you trying to connect to your computer from work? Are you behind a firewall and/or proxy?
 

kyfe

TRIBE Member
rogers has also put restrictions on their email service, i can't send emails to more than approx 20 recipients @ a time, what kind of limitation is that? i could understand 100/500 or whatever but 20...

when i approached them about it they denied that there were any restrictions on their email service. They said it should be fine, i've tried with several personal emails to send to 50 recipients to no avail.

Is this not breach of contract?

Kyfe
 
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juice

TRIBE Member
<font face="Verdana, Arial" size="2">Originally posted by Balzz:
juice, are you trying to connect to your computer from work? Are you behind a firewall and/or proxy?</font>
Yeah we are behind one but have specific ways of getting out. The connection to home has worked up until last week, and others in the office can still get to their home back. Must be the changes Rogers has done in my neighbourhood or something like that. Oh well I'm going to install PCA 10X when I get home and see if that helps.
 

Gibbon

TRIBE Member
I have freakin tech support on speed dial since my connection has been useless 80% of the time. (I got signed up the same day everyone switched to rogers fro @home).

Well they've known about the problem since Dec. 6th.. IP collisions with the DHCP that assigns you an ip and takes it back again. It appears to work ok except you can't actually access anything.

They claim to be working on it.. blah blah.. they claim to have Lucent bastards down there duking it out with the hardware. Mostly I get a different story every time I call. Apparently it only affects a smallish percentage of customers (I'm in London by the way), so be sure and complain and get some credit on your bill.

Still waiting for a stable connection..

Peter
 

MalGlo

TRIBE Member
switch to sympatico dsl if u want stable

signed up last february.. has not gone down 1 single time.

absolutely no problem.

Dave
 
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Subsonic Chronic

TRIBE Member
It's always with the email servers...

I called once a while back when the connection was down for just me (I assume this because I waited less than 20 minutes on hold). Not my email connection, but my internet connection.

After describing my problem to knob #1 on the phone, I wait while he discusses it, presumably with knob #2 for a minute, and then he comes back to me with this explanation:

"yeah... we're uh... having problems with our email servers".

If I could reach through the phone and slap that sonofabitch across the head I would have.

I've even known people who have worked for Rogers tech support and quit in frustration days later because everyone there is a complete moron. I swear they just upgraded to Monkey1.0 from the beta version last week. The total IQ in their tech department can't be much higher than the average age.

But..... all in all I can't really complain about my connection. It's still up 99% of the time, and never really slow.

Pete
 

Balzz

TRIBE Member
I'm running Bell ADSL and Rogers concurrently right now. I get more consistent ping responses to my Rogers gateway from my Bell connection than my Rogers. Rogers still refuses to acknowledge there's a problem.


As an example of how poorly planned the Rogers network is - when I plug the Rogers connection into my switch, Rogers allows DHCP broadcasts into their network and I begin to lease IPs from my pool of private IPs. Go Rogers.
 

Balzz

TRIBE Member
Oh, to add to that - since the default gateway given out by my DHCP server is the router to my ADSL connection, the people on my Rogers segment who get IP addresses from me start to access the Internet through MY DSL connection.
 

stir-fry

TRIBE Member
one tip i have for avoiding phone line frustrations is, as soon as tech support picks up the phone, tell the person to escalate you to third level techsupport.
tell them that you know what the problem is, and that they won't be able to help you in 1st level.
that way you get a more technical person on the phone, and the stress level is quickly relieved.
 

Hal-9000

TRIBE Member
<font face="Verdana, Arial" size="2">Originally posted by Balzz:
the people on my Rogers segment who get IP addresses from me start to access the Internet through MY DSL connection. </font>

LOL!
 
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