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TRIBE Member
ok, so i complain to those bastards at rogers about my @home service, telling them i had like a two week down period...atleast a two week dialup period...my internet was slow as hell! anywh0 i get a email back from them telling me to do some DOS-trace-shit and email them what was on my screen...the process is as follows

In order for us to further diagnose this problem, we ask you email us a
trace route to some of the sites from which you are experiencing long
delays. By reviewing your trace route we may be able to determine why
you are experiencing slow performance.

To perform a trace route in Windows 95/98:

1) Go to an MS-DOS prompt by clicking on START > PROGRAMS > MS-DOS
prompt (it must be a windowed prompt).

2) Type tracert (domain name) i.e. tracert www.home.com

3) Click the "dotted box" button in the top left corner of the DOS
prompt. This will allow you to select text in the window.

4) Drag over the text you wish to copy and click on the copy button (the
button immediately to the right of the dotted box button)

5) You can then paste this information into the body of the email.

so my question to the masses is, how do i doctor this info to show it being slower than it is??? thus leading them to believe my internet is actually pretty slow...im not tryin to cheat, well maybe
, but my internet was honestly slow, it has since picked up, but i was still payin 50$ per month for this service, which could have been better with a dialup service....




TRIBE Member
I don't get your case here.

And their case either.

If you're doing this right now, and it's "resolved" then your timing should be fine.