• Hi Guest: Welcome to TRIBE, the online home of TRIBE MAGAZINE. If you'd like to post here, or reply to existing posts on TRIBE, you first have to register. Join us!

Bilingual Customer Service Agents


TRIBE Member
from www.gojobs.gov.on.ca

second language required is not limited to french


Ministry: Health & Long-Term Care

Job Classification: Office Admin.10

Job Schedule: 3

Bargaining Unit: OPSEU-OAD

Length of Assignment: permanent

Salary: $22.05 - $25.17 / hourly

Location: Toronto (900 Bay St.)

Status: Open

Description: The Ministry of Health and Long-Term Care’s communications and information branch seeks highly motivated, energetic self-starters with superior English language skills and one or more additional languages to work in a multilingual call centre responding to a variety of complex questions relating to the policies, services and programs of the ministry and other projects. You will: assess clients' needs; conduct on line searches; identify contentious issues, emerging trends; provide response/referral/solution.

Qualifications: demonstrated work experience in a high-volume call centre explaining complex issues/programs; demonstrated experience working on an automated call distributor; excellent English communication skills and advanced oral communication skills in one or more other languages; excellent customer service, organization, research, evaluation, analytical skills; demonstrated experience multi-tasking in high pressure, noisy environment; tact, sound judgment; experience working with/knowledge of Internet functions, word-processing (Word), database software to access information; knowledge of government, health-related agencies; ability to work various shifts.

Apply by: May 12, 2006 to File: HLC203-06, Ministry of Health and Long-Term Care, Human Resources Branch, Client Services, 5700 Yonge St., 2nd Fl., Toronto, ON M2M 4K5. Fax: 416-326-4107. E-mail: CIBresumes@moh.gov.on.ca (quote file number in subject line, MS Word). Only applicants selected for interview will be contacted.
Cannabis Seed Wedding Bands