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Apple, Chelsea Kate Isaacs and Steve Jobs

Discussion in 'TRIBE Main Forum' started by mondo, Sep 21, 2010.

  1. mondo

    mondo TRIBE Promoter

    The entire thread between Chelsea Kate Isaacs and Steve Jobs
    (Read from the bottom up)




    From: Steve Jobs sjobs@apple.com
    To: XXXX@my.liu.edu
    Date: Thu, 16 Sep 2010 18:27:36 -0700
    Subject: Re: Mr. Jobs - Student Journalist Concerned about Apple'sMediaRelations Dept.

    Please leave us alone.

    Sent from my iPhone

    On Sep 16, 2010, at 5:32 PM, XXXX@my.liu.edu wrote:

    > You're absolutely right, and I do meet your criteria for being a customer who deserves a response:
    >
    > 1. I AM one of your 300 million users.
    > 2. I DO have a problem; I need answers that only Apple Media Relations can answer.
    >
    > Now, can they kindly respond to my request (my polite and friendly voice can be heard in the first 5 or 10 messages in their inbox). Please, I am on deadline.
    >
    > I appreciate your help.
    >
    >
    > Sent via BlackBerry from T-Mobile
    >
    > ——-Original Message——-
    > From: Steve Jobs
    > Date: Thu, 16 Sep 2010 17:10:12
    > To: XXXX@my.liu.edu
    > Subject: Re: Mr. Jobs - Student Journalist Concerned about Apple's
    > MediaRelations Dept.
    >
    > Nope. We have over 300 million users and we can't respond to their requests unless they involve a problem of some kind. Sorry.
    >
    > Sent from my iPhone
    >
    > On Sep 16, 2010, at 4:37 PM, XXXX@my.liu.edu wrote:
    >
    >> Thank you for your reply. I never said that your goal should be to "help me get a good grade." Rather, I politely asked why your media relations team does not respond to emails, which consequently, decreases my chances of getting a good grade. But, forget about my individual situation; what about common courtesy, in general —- if you get a message from a client or customer, as an employee, isn't it your job to return the call? That's what I always thought. But I guess that's not one of your goals. Yes, you do have a creative approach, indeed.
    >> Sent via BlackBerry from T-Mobile
    >>
    >> ——-Original Message——-
    >> From: Steve Jobs
    >> Date: Thu, 16 Sep 2010 16:19:13
    >> To: XXXX@my.liu.edu
    >> Subject: Re: Mr. Jobs - Student Journalist Concerned about Apple's Media
    >> Relations Dept.
    >>
    >> Our goals do not include helping you get a good grade. Sorry.
    >>
    >> Sent from my iPhone
    >>
    >> On Sep 16, 2010, at 3:22 PM, XXXX@my.liu.edu wrote:
    >>
    >>> Dear Mr. Jobs,
    >>>
    >>> As a college student, I can honestly say that Apple has treated me very well; my iPod is basically the lifeline that gets me through the day, and thanks to Apple's Final Cut Pro, I aced last semester's video editing project. I was planning to buy a new Apple computer to add to my list of Apple favorites.
    >>>
    >>> Because I have had such good experiences as a college student using Apple products, I was incredibly surprised to find Apple's Media Relations Department to be absolutely unresponsive to my questions, which (as I had repeatedly told them in voicemail after voicemail) are vital to my academic grade as a student journalist.
    >>>
    >>> For my journalism course, I am writing an article about the implementation of an iPad program at my school, the CW Post Campus of Long Island University.
    >>>
    >>> The completion of this article
    >>> is crucial to my grade in the class, and it may potentially get published in our university's newspaper. I had 3 quick questions regarding iPads, and wanted to obtain answers from the most credible source: Apple's Media Relations Department.
    >>>
    >>> I have called countless times throughout the week, leaving short, but detailed, messages which included my contact information and the date of my deadline. Today, I left my 6th message, which stressed the increasingly more urgent nature of the situation. It is now the end of the business day, and I have not received a call back. My deadline is tomorrow.
    >>>
    >>> Mr. Jobs, I humbly ask why Apple is so wonderfully attentive to the needs of students, whether it be with the latest, greatest invention or the company's helpful customer service line, and yet, ironically, the Media Relations Department fails to answer any of my questions which are, as I have repeatedly told them, essential to my academic performance.
    >>>
    >>> For colleges nationwide, Apple is at the forefront of improving the way we function in the academic environment, increasing the efficiency of conducting academic research, as well as sharing and communicating with our college communities.
    >>>
    >>> With such an emphasis on advancing our education system, why, then, has Apple's Media Relations team ignored my needs as a student journalist who is just trying to get a good grade?
    >>>
    >>> In addition to the hypocrisy of ignoring student needs when they represent a company that does so much for our schools, the Media Relations reps are apparently, also failing to responsibly handle the inquiries of professional journalists on deadlines. Unfortunately, for a journalist in the professional world, lacking the answers they need on deadline day won't just cost them a grade; it could cost them their job.
    >>>
    >>> Thank you very much for your time and consideration.
    >>>
    >>> Sincerely,
    >>>
    >>> Chelsea Kate Isaacs
    >>> Senior
    >>> CW Post - Long Island University
    >>>
    >>> Sent via BlackBerry from T-Mobile
     
  2. acheron

    acheron TRIBE Member

    She sounds like a complete psycho. Voicemail after voicemail? And what the fuck could she ask Apple's Media Relations Dep't that she couldn't find elsewhere? She's a student, ffs.

    She should have made an appointment at the Genius Bar.
     
  3. tripleup

    tripleup TRIBE Member

    Zzzzzzzzzzzzz.

    Was what happened to me after the second time "sent from my iphone" appeared.

    Gripping stuff.
     
  4. PAUZE

    PAUZE TRIBE Promoter

    Bitch made a big mistake sending the messages from the BB.
     
  5. KickIT

    KickIT TRIBE Member

    Kids and their sense of entitlement...
     
  6. skin deep

    skin deep TRIBE Member

    Absolutely love the first reply from Jobs, he must've been hungover. +50 respect.
     
  7. derek

    derek TRIBE Member

    jobs is fascinating. i mean the fact they he actually responds personally denying the request. shit, if it were me i'd have just contacted the media relations department to throw her a bone, or deny the request.

    oh well, can't claim he's not responsive. she wanted answers, and she got them. time to get your data elsewhere. sounds like she left shit to the last minute. that's her fault not apple's.
     
  8. acheron

    acheron TRIBE Member

    LOL she's a 'journalism student" - that doesn't mean accredited media, she hasn't earned that right yet. Apparently she's taken a stab at acting and being a musician too, why not journalism?

    "Chelsea Kate Isaacs (born December 14th, 1987) is an American actress, model, and poet. At the age of 8, she was discovered by a well-known director amusing a crowd of pedestrians close to her residence in New York City. Since then, she has appeared on various Nickelodeon commercials, shows, and independent films. In 1998, Isaacs was the most desirable hand model in the United States and Canada. Isaacs has been described by the Cantolino Press as having an "electric presence that is both entertaining and very believable" with "an extremely evolved sense of the human psyche." She has won 18 poetry contests throughout the world, and has been referred to as a "Renaissance Woman." After 2002, Isaacs took leave from the entertainment industry to focus on her studies. In 2006, she was allegedly spotted in several critically-acclaimed underground art projects where she went by an alias. Some of these art projects include the short, avant garde films "Help Wanted" and "Process Normal." Since then, a number of internet blogs and websites have formed whos members post listings of Isaacs' mysterious underground music projects in which she prefers to be involved with anonymously. Isaacs was recently featured in a 2007 issue of the star-studded Miami-based magazine Ocean Drive. Chelsea Kate Isaacs is now studying at a southern university, pursuing a career in either journalism or law."
    (found on dslreports.com)
     
  9. Sal De Ban

    Sal De Ban TRIBE Member

    i guess this kind of useless drivel would soak in easier if i watched tv all the time.
     
  10. Klubmasta Will

    Klubmasta Will TRIBE Member

    i would expect someone of steve jobs' position to not personally read and answer his emails. at the very least, i would expect him to have an email address that is more difficult to figure out than "sjobs@apple.com".
     
  11. TaCk OnE?

    TaCk OnE? TRIBE Member

    this is totally real, and I'm OUTRAGED!

    fuck apple, fuck them for life x infinity squared. as soon as I'm done typing I will smash this laptop.
     
  12. rawd

    rawd TRIBE Member

    FUCK APPLE I'm still not over the new iTunes icon
     
  13. glych t.anomaly

    glych t.anomaly TRIBE Member

    Journalism Student Won’t Leave Steve Jobs Alone

    Gawker just published some emails where Apple CEO Steve Jobs comes off as pretty rude to journalism student Chelsea Issacs. We here at TechCrunch we have a tradition of Peter Kafka-esque skepticism when it comes to emails from journalism students, but especially ones that seem to be at the center of some shady Internet fame seeking business themselves.

    “In 1998, Isaacs was the most desirable hand model in the United States and Canada. Isaacs has been described by the Cantolino Press as having an “electric presence that is both entertaining and very believable” with “an extremely evolved sense of the human psyche.”

    The whole thing comes off as incredibly fishy, especially right after the “Steve Jobs Ninja Stars” incident and especially on this especially slow news day. So after asking Chelsea Issacs whether this was some kind of grand blogger setup and receiving no response, I sent Steve Jobs an email of my own. And am waiting to hear back, from him or anyone at Apple really.

    Hey Steve,

    Is this for reals? Seems like this journalism student is trying to figure out if we TechCrunchers fact check … :)

    Alexia

    Here is the alleged Jobs/Issacs exchange as emailed to us below. Parts that seem notable in bold.

    On Sep 17, 2010, at 12:44 PM, Chelsea Isaacs wrote:

    Please take a look at the email correspondence I just had with Steve Jobs. I am a student in a journalism course and after asking him a question, he responded rather rudely. See for yourself. Thanks.

    —————————————————–

    From: Steve Jobs

    Date: September 16, 2010 6:27:36 PM PDT

    To: “XXXX@my.liu.edu”

    Subject: Re: Mr. Jobs – Student Journalist Concerned about Apple’sMediaRelations Dept.

    Please leave us alone.

    Sent from my iPhone

    —————————————————–

    On Sep 16, 2010, at 5:32 PM, XXXX@my.liu.edu wrote:

    You’re absolutely right, and I do meet your criteria for being a customer who deserves a response:

    1. I AM one of your 300 million users.

    2. I DO have a problem; I need answers that only Apple Media Relations can answer.

    Now, can they kindly respond to my request (my polite and friendly voice can be heard in the first 5 or 10 messages in their inbox). Please, I am on deadline.

    I appreciate your help.

    —————————————————–

    From: Steve Jobs

    Date: Thu, 16 Sep 2010 17:10:12

    To: XXXX@my.liu.edu

    Subject: Re: Mr. Jobs – Student Journalist Concerned about Apple’s

    MediaRelations Dept.

    Nope. We have over 300 million users and we can’t respond to their requests unless they involve a problem of some kind. Sorry.

    Sent from my iPhone

    —————————————————–

    On Sep 16, 2010, at 4:37 PM, XXXX@my.liu.edu wrote:

    Thank you for your reply. I never said that your goal should be to “help me get a good grade.” Rather, I politely asked why your media relations team does not respond to emails, which consequently, decreases my chances of getting a good grade. But, forget about my individual situation; what about common courtesy, in general — if you get a message from a client or customer, as an employee, isn’t it your job to return the call? That’s what I always thought. But I guess that’s not one of your goals. Yes, you do have a creative approach, indeed.

    —————————————————–

    From: Steve Jobs

    Date: Thu, 16 Sep 2010 16:19:13

    To: XXXX@my.liu.edu

    Subject: Re: Mr. Jobs – Student Journalist Concerned about Apple’s Media

    Relations Dept.

    Our goals do not include helping you get a good grade. Sorry.

    Sent from my iPhone

    —————————————————–

    On Sep 16, 2010, at 3:22 PM, XXXX@my.liu.edu wrote:

    Dear Mr. Jobs,

    As a college student, I can honestly say that Apple has treated me very well; my iPod is basically the lifeline that gets me through the day, and thanks to Apple’s Final Cut Pro, I aced last semester’s video editing project. I was planning to buy a new Apple computer to add to my list of Apple favorites.

    Because I have had such good experiences as a college student using Apple products, I was incredibly surprised to find Apple’s Media Relations Department to be absolutely unresponsive to my questions, which (as I had repeatedly told them in voicemail after voicemail) are vital to my academic grade as a student journalist.

    For my journalism course, I am writing an article about the implementation of an iPad program at my school, the CW Post Campus of Long Island University.

    The completion of this article is crucial to my grade in the class, and it may potentially get published in our university’s newspaper. I had 3 quick questions regarding iPads, and wanted to obtain answers from the most credible source: Apple’s Media Relations Department.

    I have called countless times throughout the week, leaving short, but detailed, messages which included my contact information and the date of my deadline. Today, I left my 6th message, which stressed the increasingly more urgent nature of the situation. It is now the end of the business day, and I have not received a call back. My deadline is tomorrow.

    Mr. Jobs, I humbly ask why Apple is so wonderfully attentive to the needs of students, whether it be with the latest, greatest invention or the company’s helpful customer service line, and yet, ironically, the Media Relations Department fails to answer any of my questions which are, as I have repeatedly told them, essential to my academic performance.

    For colleges nationwide, Apple is at the forefront of improving the way we function in the academic environment, increasing the efficiency of conducting academic research, as well as sharing and communicating with our college communities.

    With such an emphasis on advancing our education system, why, then, has Apple’s Media Relations team ignored my needs as a student journalist who is just trying to get a good grade?

    In addition to the hypocrisy of ignoring student needs when they represent a company that does so much for our schools, the Media Relations reps are apparently, also failing to responsibly handle the inquiries of professional journalists on deadlines. Unfortunately, for a journalist in the professional world, lacking the answers they need on deadline day won’t just cost them a grade; it could cost them their job.

    Thank you very much for your time and consideration.

    Sincerely,

    Chelsea Kate Isaacs

    Senior

    CW Post – Long Island University

    And besides, if this is real, Jobs is totally in the right.

    Update: Issacs responds.

    Absolutely not.

    —————————————————–

    From: Alexia Tsotsis
    Date: Fri, 17 Sep 2010 19:04:41 -0700
    To: XXXX@my.liu.edu
    Subject: Re: Steve Jobs’ Emails to Me: “Leave us Alone”

    My question: Is your Steve Jobs email part of a project to see if you can trick the media?

    See:

    Confirmed: HOPA Dry Erase Girl Is A Hoax, Identity Revealed

    I’m pretty good at telling the truth, so be honest with me.


    ___________________________________

    this was posted 4 days ago, but i cant find any updates on the story.

    [jai]
     
  14. kyfe

    kyfe TRIBE Member

    wow the internet is real
     
  15. DJ Vuvu Zela

    DJ Vuvu Zela TRIBE Member

    that is his address, and he actually does respond to some people.

    (obviously he can't & doesn't respond to EVERYONE, but it's been pretty well documented in the past that he does like to keep in touch).

    Anyways, I thought he was bang on in his responses.
     
  16. ndrwrld

    ndrwrld TRIBE Member

    i don't know what i would have done without Glych's recap on this gripping story.
    slow day ?
     
  17. glych t.anomaly

    glych t.anomaly TRIBE Member

    hella slow.

    i didnt feel like editing it down.

    [jai]
     
  18. diablo

    diablo TRIBE Member

    +1
     
  19. JamesM

    JamesM TRIBE Member

    can't be real. That email would be receiving thousands of emails a day.
     
  20. mondo

    mondo TRIBE Promoter

    The title of this thread is: Fuck apple


    I can not appreciate censorship or editing.

    Is this a normative practice or a conservative board?
     
  21. acheron

    acheron TRIBE Member

    Alexd's trying to make the thread title a) more worksafe for 9-5ers (whose websenses/etc might block tribe for the word "fuck") and b) make it easier to find on the web and drive hits to TRIBE.
     
  22. alexd

    alexd Administrator Staff Member

    (c) more accurately describes the contents of the thread.

    Not as sensational though.
     
  23. diablo

    diablo TRIBE Member

  24. mondo

    mondo TRIBE Promoter






    Are we trying to avoid sensationalism on this board?
    Are all thread titles being edited for content accuracy?
     
  25. DJ Vuvu Zela

    DJ Vuvu Zela TRIBE Member

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