1. Listen --> Think --> Think again --> only then talk 2. Think about what you just said. ---> Listen to what others have to say about it ---> Derive conclusions. 3. Never consider anything as certain. 4. Someone makes you angry --> dont immediately react, rather follow (1) i.e. chill down then answer (or dont answer at all) 5. think twice before buying a toyota matrix. If you do, make sure it comes with an airbag..