This is why I hate big corporations. At the beginning of the school year, Bell and Rogers both offered a $20 for 6 months high speed internet plan. I was going to go with Rogers, but chose Bell instead - because my landlord was being weird about the cable bill. I joined in October. For October I didn't get billed at all. For November I got billed $44 - this showed up on my December statement. I assumed, incorrectly, that they billed me bi-montlhy or something. For December I've been billed $44 as well - which showed up on my latest (January) statement. This made me wonder what was going on. I just called Bell. The chick tells me that they can refund me the $40 extra they've charged me, but that the promotion has passed and now I'll have to pay $44 a month. WTF. I said that was unacceptable and wanted to speak to a supervisor. The supervisors are all busy, so they are going to call me back. Is it my fault that I didn't notice anything until the second billing? Do I have a right to demand they figure out a way that I only pay $120 for 6 months? Because that is what I'm going to ask they do. Between the crappy customer service at Rogers and Bell doing this I feel like I should just disconnect my internet all together. Argh.