Tetr4 Editor Issue...

cosmosuave · 12-23-2009, 07:31 AM

Platform: WinXP serv pack2
Laptop: Lenovo

Issue: Tetr4 editor does not communicate with the Tetr4 hardware... When polling the Tetr4 hardware with the editor it will not connect and this is with midi out (usb audio device) and midi in (usb audio device) selected... I figure the issue is with the laptop...

Troubleshooting so far...

1. Tetr4 hardware and Tetr4 editor work fine on my other PC laptop...
2. USB ports are ok
3. USB cable is ok
4. Tetr4 driver (shows as USB audio device) when viewing the Device Manager when plugging in the Tetr4 hardware...
5. Removed editor software dl'd a fresh one and installed...

I'm suspecting it may be that the USB audio device is corrupt but Windows sez it's working fine plus this driver is a generic Windows driver... The Tetr4 came without any specific drivers...

cosmosuave · 12-23-2009, 01:00 PM

Selling the fucking thing...

mrtunes · 12-23-2009, 10:36 PM

Quote:

Originally Posted by cosmosuave

Selling the fucking thing...

did you get in touch with dave smith instruments? is this the only place you posted for help? it's a pretty niche product, i wouldn't give up on it that fast.

cosmosuave · 12-27-2009, 10:53 AM

It's a laptop issue and not a hardware issue... The Tetra works fine on my other laptop... So there are so many variables involvinn the laptop that I expect Dave Smith will not be able to sort out plus the editor software is from SoundTower...

Mike Goodwin · 01-24-2010, 07:44 AM

Did you ever get this resolved?

12-23-2009, 07:31 AM	#1
cosmosuave TRIBE Member Join Date: May 2005 Location: the compound Posts: 847	Tetr4 Editor Issue... Platform: WinXP serv pack2 Laptop: Lenovo Issue: Tetr4 editor does not communicate with the Tetr4 hardware... When polling the Tetr4 hardware with the editor it will not connect and this is with midi out (usb audio device) and midi in (usb audio device) selected... I figure the issue is with the laptop... Troubleshooting so far... 1. Tetr4 hardware and Tetr4 editor work fine on my other PC laptop... 2. USB ports are ok 3. USB cable is ok 4. Tetr4 driver (shows as USB audio device) when viewing the Device Manager when plugging in the Tetr4 hardware... 5. Removed editor software dl'd a fresh one and installed... I'm suspecting it may be that the USB audio device is corrupt but Windows sez it's working fine plus this driver is a generic Windows driver... The Tetr4 came without any specific drivers...

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

12-23-2009, 01:00 PM	#2
cosmosuave TRIBE Member Join Date: May 2005 Location: the compound Posts: 847	Selling the fucking thing...

12-27-2009, 10:53 AM	#4
cosmosuave TRIBE Member Join Date: May 2005 Location: the compound Posts: 847	It's a laptop issue and not a hardware issue... The Tetra works fine on my other laptop... So there are so many variables involvinn the laptop that I expect Dave Smith will not be able to sort out plus the editor software is from SoundTower...

01-24-2010, 07:44 AM	#5
Mike Goodwin TRIBE Member Join Date: Apr 2002 Location: toronto Posts: 787	Did you ever get this resolved?